![]() ![]() Question 3: “Can hackers extract my name, email, or phone number from Viber? How can I additionally protect my data?” We do not have any servers located in China. We store and process your personal information on our computers in the US and Europe and use service providers outside the European Economic Area (EEA), such as Asia, Australia, and Brazil. Question 2: “Where are Viber’s servers located?” They don’t get your phone number/user ID/ advertising ID. Here are some of our favorite questions from the AMA with Amir, and his responses: Question 1: “How can bots have access to my data?”īots access what you willingly provide them through messaging or your keyboard, your photo and username (unless you chose to set personalization toggle off), and technical info about your device and network. With over 500k views and hundreds of likes and shares, it definitely caught some people’s attention. On Wednesday, May 12th, Viber’s VP Platform, Amir, sat down with our social media team and responded to questions asked by people from all over the world regarding our policies and how we approach privacy and security. This builds trust – which is at the foundation of the relationship between people and their messaging apps. As leaders in this field, we encourage all companies to answer tough questions, even those that are never fun to talk about. Part of being transparent about our privacy policies is letting people ask us tough questions and answering them publicly. At Viber, we believe that protecting people’s privacy is a top priority, and we think it’s just as important to be transparent about how we do it exactly. ![]() People, naturally, continue to take an interest in how their data and chats are protected. Privacy and security in messaging apps remain hot topics. ![]()
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